Statistics also revealed that 60.7 per cent of visitors were in the age range of 25-64 years, which accounts for the vast majority of the working age population.
Apps could do more to inform users when someone is using AI in their interactions, or make it easier to get feedback from friends, family or other users.
For Parmar, the award is recognition of work that often happens quietly — through conversations, trust-building and helping people navigate the healthcare system.