Indian call centres linked tech-support scam network busted, two tech executives plead guilty

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A former chief executive and chief security officer of a US telecommunications services company have pleaded guilty over their role in a global tech-support fraud network that targeted victims in the United States and abroad, including schemes linked to India-based call centres.

As per FBI statement, Adam Young, 42, of Miami, and Harrison Gevirtz, 33, of Las Vegas, admitted in court to operating a business that provided call routing, tracking and telephone services to customers they knew were engaged in fraudulent tech-support scams.

Both men pleaded guilty to misprision of a felony and are scheduled to be sentenced on June 16, 2026.

According to court documents, the pair knowingly facilitated customers involved in widespread scams that used deceptive pop-up alerts to trick victims into believing their computers were infected with viruses or malware. Victims were then directed to call centres, where they were persuaded to pay for unnecessary or fake technical support services, in some cases allowing remote access to their computers and personal data.

Investigators found that from 2016 to 2022, Young and Gevirtz continued to provide services to clients despite receiving complaints and warnings from phone providers and law enforcement. Prosecutors allege they also advised some customers on how to avoid detection and complaints, and helped facilitate the buying and selling of fraudulent call traffic.

The investigation, which began in 2020, also led to convictions of multiple individuals involved in India-based telemarketing fraud operations, including Sahil Narang, Chirag Sachdeva, Abrar Anjum and Manish Kumar, as well as others prosecuted in the United States.

Authorities said the scam networks relied heavily on international call infrastructure to target vulnerable victims, particularly elderly people, causing millions of dollars in losses.

FBI officials described the conduct as “despicable”, saying the defendants enabled criminal networks that exploited vulnerable consumers and drained victims of life savings through coordinated deception.

The case remains part of a broader US crackdown on transnational tech-support fraud networks operating across multiple countries.

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