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That e-bike you bought your teen might be an illegal electric motorbike – and the risks are real

Hundreds of serious injuries have been recorded over the past two years in New South Wales, Victoria and Queensland.

A $100 million fine for ‘appalling’ predatory sales practices caps a horror week for Optus

More than 400 people were pressured or misled into buying phones or contracts they didn’t want, couldn’t afford – or in some cases couldn’t even use.

Australia’s economy shows best result in two years as consumer spending picks up

Families are still under pressure, yet the rise in spending suggests confidence is returning and lower interest rates are starting to help.

“We’re deeply sorry”: Bupa admits misleading customers, agrees to $35 million penalty over claim failures

The affected claims involved hospital treatments where multiple procedures were carried out, some covered and others not.

Inflation is sinking ever lower. Now that it’s official what’s the RBA going to do?

The rate in the September quarter dropped to 2.8%, putting it for the first time within the Reserve Bank’s target range of two-point-something since the March quarter of 2020.

Albanese government has surcharges in its sights, as it pursues the votes of consumers

The government also says it is prepared to ban debit card surcharges from January 1 2026...

National Australia Bank eyeing Indian fintech innovations for its global customers

NAB, has 3000 jobs outsourced to third-party vendors globally. Now their focus will be to in-source most of these jobs across India and Vietnam.

Do consumers deserve a ‘right to repair’?

Increasingly, manufacturers are using software to control how products are used through “software locks”, also known as digital locks.

Around 1,000 passenger complaints received against Air India in 3 months

India's aviation regulator had also imposed a fine of AUD 18,000 on Air India for denying boarding to passengers holding valid tickets and thereafter not providing mandatory compensation to them.

Must-read

53-foot tractor-trailer driver Baljeet Singh pleads guilty in deadly pileup, was playing phone game and fled to India

The crash killed 42-year-old mother Nancy Lefrançois and her 11-year-old son Loïc Chevalier, who were travelling in a passenger vehicle struck in the collision.

Indian Premier League could be played in Australia, Adelaide Oval explores plan

The proposal is part of a broader idea to strengthen cricket ties between Australia and India.

Perth toddler Sandipan Dhar’s death ‘probably preventable’ after missed blood test, coroner says

21-month-old Sandipan died in March 2024 after being taken to hospital with a persistent fever that had lasted for weeks.
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