Disability advocates claim AI-edited real estate photos mislead buyers, calls for ban

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A new petition launched by Starmans Advocacy Hub is calling on major property platforms to ban AI-edited or heavily enhanced images that misrepresent homes, particularly for people with disabilities.

Twinkle, the campaign founder, writes.

“As an ambulatory walker and wheelchair user, I know how exhausting it is to attend inspections for properties that turn out to be completely unsuitable—all because the images online were misleading.”

The petition claims that real estate platforms such as Domain and realestate.com.au often use AI-generated or digitally altered photos, creating false impressions of accessibility and safety.

It adds that for people with mobility challenges, elderly Australians, and those recovering from injuries, arriving at a property with steps, narrow hallways, or other barriers can be more than an inconvenience—it can prevent independent living altogether.

According to the Australian Bureau of Statistics, about 4.4 million Australians live with a disability, many of whom rely on accurate listings to find suitable housing for work, family, or personal reasons.

The petition calls for real estate platforms to adopt policies requiring genuine, unaltered photographs of properties, and to clearly show access points, driveways, entrances, and pathways.

Advocates say this will not only make housing safer and more accessible but also save time and build trust between platforms and the communities they serve.

“Together, we can push for change,” Twinkle said, urging Australians to sign the petition to ensure “honest, transparent, and accessibility-aware property listings for everyone.”

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